Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the STEMplify website located at www.stemplify.com (“Website”), our mobile applications (“Application”), and any associated products or services (“Services”). They also apply to any registrations or usage of products, including through SD cards, tablets, or other storage/transmitting devices, provided by STEMplify.

These Terms form an electronic record under the provisions of the Information Technology Act, 2000 and the Information Technology (Intermediaries Guidelines) Rules, 2011, as amended from time to time.

Please carefully review these Terms, along with our Privacy Policy, before using the Website, Application, Services, or any products. In case of any conflict or inconsistency between these Terms and other related policies, the provisions outlined in these Terms shall take precedence.

Any access to our Services, Applications, or products through registration or subscription is non-transferable.

Intellectual Property Rights

Except as otherwise indicated, all content, materials, information, trademarks, service marks, trade names, and trade secrets— including but not limited to software, text, images, graphics, videos, scripts, and audio—featured on the Website, Application, Services, and products are the proprietary property of STEMplify (“Proprietary Information”).

You may not copy, download, reproduce, modify, republish, upload, post, transmit, or distribute any Proprietary Information from the Website, Application, or Services without obtaining prior written consent from STEMplify. Nothing in these Terms grants you any rights or interests in the intellectual property owned by STEMplify.

You may own the medium on which the content resides, but STEMplify retains full and complete ownership of all intellectual property rights associated with the content.

Some content available on the Website may belong to third parties. These contents have been reproduced with prior permission, and the intellectual property rights related to these contents remain with the respective third parties. You acknowledge that the ownership of all trademarks, copyrights, logos, service marks, and other intellectual property owned by third parties remains with the respective owners. You are not permitted to use these third-party intellectual property without obtaining the necessary consent from the respective parties.

Use of Services

Your access to and use of the STEMplify products, Website, Application, and Services is strictly for personal and non-commercial purposes only. Any use of the Application, Website, Services, or products beyond personal use is prohibited. Your use of these services is subject to the following restrictions:

  • You may not decompile, reverse engineer, disassemble, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works, transfer, or sell any information or software obtained from the Application, Website, or Services, nor remove any copyright, trademark, or proprietary notices from the content of the Website, Application, or Services.
  • You will not:
    • Use the Application, Website, or any of our products or Services for commercial purposes.
    • Advertise, sell, or promote the Application, any products, Services, or domain names (whether for profit or not), or solicit contributions or donations.
    • Use the Application, Website, or Services in a manner that is unlawful or causes harm to STEMplify or any other individual or entity, as determined by STEMplify.

Prohibited Activities

As a user of STEMplify services, you are prohibited from engaging in any of the following activities:

  • Posting harmful content: Making available content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable, including child-pornographic material, hate speech, or content that invades another’s privacy.
  • Harassment and violence: Stalking, intimidating, or harassing others, or inciting violence or unlawful acts.
  • Criminal activities: Transmitting material that encourages the commission of a criminal offense, causes civil liability, or breaches relevant laws, regulations, or codes of conduct.
  • Interfering with others’ usage: Interfering with or disrupting other users’ enjoyment of the Application, Website, or Services.
  • Infringing intellectual property: Making, transmitting, or storing materials protected by copyright without authorization, or any act that infringes on intellectual property rights.
  • Misuse of content: Posting or transmitting any material that you do not have the legal right to use or distribute, unless you control or have the necessary consent for its use.
  • Impersonation: Falsely representing your identity or affiliation with a person or entity.
  • Malicious software: Posting, transmitting, or distributing viruses, worms, spyware, or other harmful computer programming that may harm STEMplify services or other users’ devices and data.
  • Abusing infrastructure: Accessing or using the Application, Website, or Services in any way that may damage, disable, overburden, or impair the servers or networks connected to the Website or Services.
  • Data harvesting: Collecting personal information about other users without their consent or using automated processes such as web scraping, bots, or algorithms to gain unauthorized access to content.
  • Security threats: Attempting to interfere with or disrupt the security or functionality of the Application, Website, or Services, including unauthorized access to accounts, networks, or user data.
  • Denial of service attacks: Engaging in activities that disrupt or prevent others from accessing the Application, Website, or Services, such as denial-of-service attacks.
  • Unauthorized modifications: Altering or modifying the content or functionality of any part of the Services.
  • Unlawful purposes: Using the Services for any purpose that is prohibited by these Terms, applicable laws, or industry best practices.
  • General violations: Violating any other terms outlined in these Terms for using the Application, Website, Services, or products.

Submission of Content

By submitting content (your “Material”) through the STEMplify Website, Application, or other Services, you grant STEMplify a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your Material in any media or distribution methods, now known or later developed. You also agree that your Material may be associated with your identity. This license allows STEMplify and other users of the Services to use your content in similar ways to any other content available through the Services. Other users may fork, tweak, and repurpose your Material, as permitted by these Terms.

Please note that even if you delete your STEMplify account, your Material and associated name may still be available through the Services.

Accuracy of Information

In the development of the STEMplify Website, Application, Services, and associated content, every effort has been made to provide the most accurate, current, and clearly presented information. However, inadvertent errors may occur, and STEMplify disclaims any responsibility for any inaccuracies or errors in the content. We encourage feedback from users to improve the Application and its content. STEMplify reserves the right to make updates, corrections, or withdraw/add content without prior notice.

While STEMplify strives to ensure the quality of information, we do not provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the content for any particular purpose. You acknowledge that such information may contain errors or inaccuracies, and to the fullest extent permitted by law, STEMplify disclaims liability for any such errors or inaccuracies.

Third-Party Information and Links

The STEMplify Website provides users with access to compiled educational resources and related information, which is provided “as is.” We assume no liability for the accuracy, completeness, or relevance of such information. We are not responsible for any outdated or inaccurate content on the Website and are under no obligation to update or maintain such information.

From time to time, the Website may contain links to third-party websites for informational purposes. These links are provided for your convenience and do not imply endorsement by STEMplify. We are not responsible for the content of any third-party websites and disclaim any responsibility for the information found there.

You may not create a link to the STEMplify Website from another website or document without prior written consent from STEMplify.

Educational Purpose and Curriculum Supplementation

The content available in the STEMplify Application, Services, and products is designed to align with the structured curriculum prescribed for students across various educational courses. The STEMplify Application, Services, and products are not intended to replace curriculum-based education provided by educational institutions. Instead, they are intended to supplement and enhance learning by presenting concepts in a manner that facilitates easy understanding. The fundamental definitions, formulas, and subject matter remain consistent with the standard curriculum.

STEMplify recognizes that there are multiple effective teaching methodologies. The inclusion of specific methods within our Application, Services, and products does not imply endorsement of one method over others, nor does the exclusion of any method indicate disapproval. Access to the Application, Services, or products does not guarantee admission to any educational institution, success in any exams, or achievement of a specific percentage of marks.

Opinions and Views

Certain content within the STEMplify Application, Services, and products (especially content related to administrative services preparation) may include opinions and views. STEMplify disclaims responsibility for any opinions expressed, as well as any claims or consequences that may arise from them. Furthermore, we make no warranties or representations regarding the quality, content, completeness, or adequacy of such information.

User Contributions and Third-Party Content

Some sections of our Services are interactive, and we encourage contributions from Users. These contributions may be subject to editorial review before being posted. STEMplify accepts no responsibility or liability for any material shared by third parties. We reserve the right, at our sole discretion, to remove, review, edit, or delete any content. Similarly, STEMplify is not responsible for content uploaded by Users directly onto the Website, even if such content is reviewed or certified by us. We are not liable for verifying whether any user-uploaded content contains infringing materials.

Communication and Consent for Contact

By using the STEMplify Services, including free downloads, trials, or registrations through any access point, you consent to being contacted by STEMplify (including subsidiaries/affiliates) via SMS, email, or phone for purposes related to updates, product offerings, promotions, and other educational information. You agree to receive communications even if your contact number is listed on the Do Not Call (DNC) registry. You indemnify STEMplify and its affiliates against any liabilities, including financial penalties, that may arise from contacting you, including instances where your number is registered with DNC.

Additionally, you agree to provide your contact details to STEMplify, its employees, associates, subsidiaries, affiliates, and partners for the purpose of communication related to educational information, promotions, and updates.

Product Demonstrations

While STEMplify may, upon request and with confirmation from the User, facilitate product demonstrations at a location chosen by the User, the User acknowledges that they have not been influenced by any representations regarding the quality or condition of the products. The User has relied solely on their own investigations and inspections, and STEMplify has provided the opportunity for thorough review. The User is solely responsible for their assessment of the product before making any decisions.

Communication and User Consent

By registering and using the STEMplify Services, you authorize the Company to contact you, the User, and the student utilizing the Services through the registered mobile number, email, or any other contact number or email you provide. This communication may take place at any time after registration, and it is aimed at ensuring the effective provision of Services. The Company may also monitor the download and usage of the Application/Services/products, including analyzing the usage patterns to discuss and optimize the use of the Services with the User/student.

You expressly permit the Company to address any doubts or questions raised by the student using the Application/Services/online portal. This may include providing study plans, progress updates, feedback, and mentoring through phone, email, or other forums, based on the express consent of the User’s legal guardian or parent.

Personnel Quality and Conduct

While STEMplify has invested in training its personnel involved in sales and services related to its products to ensure quality control, the Company makes no warranties or representations regarding the quality and competence of these personnel. The Company is not responsible for any deviations in behavior by such personnel. STEMplify welcomes user feedback and reserves the right to take appropriate action based on this input.

Access to Services

Access to certain elements of the Services, including doubt clearance, mentoring services, and others, may be governed by separate terms, conditions, and fair usage policies. STEMplify reserves the right to define the criteria for providing access to various services for different categories of Users, based on internal policies. As a result, subscription or registration does not automatically guarantee access to all elements of the Services. The Company retains the right to decide the continuity or modification of specific Services and may extend, cancel, discontinue, or modify them at its discretion.

Device and Compatibility

The STEMplify products and Services, including the Application and associated content, are compatible only with specific devices, tablets, instruments, or hardware recognized by the Company. STEMplify is not obligated to ensure compatibility with any third-party devices or hardware. The Company reserves the right to update the list of compatible devices and instruments as needed.

STEMplify is not responsible for any loss or damage to devices, including tablets, hardware, software, or instruments, which may include data loss or a decrease in processing speed, that results from the use of our products and Services.

Referral Program and Customer Loyalty

STEMplify encourages its customers, fintech partners, and other stakeholders to refer potential customers to purchase STEMplify Products and Services. The Company may, at its discretion, provide a referral bonus, subject to applicable laws. As this policy is optional and selective, the Company’s decision regarding the payment of referral bonuses is final and cannot be disputed or challenged.

It is important to note that no customer, fintech partner, or stakeholder should engage in business with the expectation of receiving a referral bonus. The payment of bonuses is entirely at the discretion of the Company and is determined based on internal criteria, including various demographic and economic factors.

Pricing Policy

The prices for STEMplify products and services are subject to change. We strive to provide our customers with the most up-to-date pricing information on our website and through our sales representatives. However, you can always contact our customer support team at contact@stemplify.com to confirm the latest pricing for any product or service.

Payment Currencies

All prices on the STEMplify website and communicated by our sales representatives are listed in Indian Rupees (INR).

Payment Methods

We use a secure third-party payment gateway service to process your payments. This ensures the security of your financial information. The available payment methods may vary depending on your location and the specific product or service you are purchasing. Some commonly accepted payment methods include:

  • Credit card (Visa, Mastercard, etc.)

  • Debit card
  • Net Banking
  • UPI (Unified Payments Interface)

Taxes

Applicable taxes, including Goods and Services Tax (GST), may be added to your order at checkout. The exact amount of tax will depend on your shipping address and the specific product or service you are purchasing.

Shipping and Delivery

You must specify the shipping address at the time of purchase. All products will be delivered directly to the address provided at the time of ordering, and once the order is processed, the shipping address cannot be changed under any circumstances. If there is a need to update the address, you must inform us in writing well in advance of the shipping date. Any discrepancies in the name or address provided may result in non-delivery of the product(s).

Returns and Refunds Policy

  • Damaged Products: If the product(s) are damaged upon delivery, STEMplify will review the issue and strive to provide the most suitable solution.
  • Other Returns: If you wish to return product(s) for reasons other than damage, you will be responsible for the return shipping costs.
  • Condition of Products: We request that you do not accept any product packages that appear to be tampered with, opened, or damaged during delivery. Products must be returned in the same condition as they were delivered. Any products showing signs of use, wear, or damage will not be accepted for return.
  • Return Period: All return requests must be made within specified period provided by STEMplify at the time of purchase, starting from the delivery date. Refunds will not be processed after the specified period has elapsed.
  • Limited Offer Products: If you cancel or return Limited Offer Product(s) within 14 days of the delivery date, activation date, or orientation date, you will be eligible for a full refund. However, no refunds will be provided for device fees or study material fees, as detailed on the invoice. After 14 days (or any specified period provided by STEMplify), no refunds will be entertained.
  • Payment Failures: If a payment made by you is not successfully received by STEMplify due to payment failure, transaction error, or deduction without receipt by STEMplify, the company is not responsible for providing refunds or solutions for such issues. We advise contacting your payment service provider or bank to resolve the matter.
  • Refunds: STEMplify is not obligated to issue refunds once a service or product has been delivered. Refunds, if applicable, will be determined solely at the discretion of STEMplify based on the specific circumstances at the time. All decisions made by STEMplify regarding refunds are final and binding.

Warranty and Manufacturer’s Defect

STEMplify is not the manufacturer of any instruments, hardware, or medium provided with the product. Any defects related to these items should be reported directly to the manufacturer, whose details will be specified on the packaging. STEMplify does not offer any guarantees or warranties concerning the instrument, hardware, or medium.

Account Registration and Maintenance

To access the Services and use the STEMplify Application/Products, you are required to register and maintain an account with us. You will need to provide certain information, including your name, mobile number, email address, residential address, grade/class of the student, school name, and payment details (credit/debit card information), along with any other information deemed necessary by STEMplify. Please note the following with respect to the provision of this information:

  • Accuracy of Information: It is your sole responsibility to ensure that the account information you provide is accurate, complete, and up-to-date.
  • Confidentiality and Security: You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account. You agree to:
  • Ensure you log out successfully from your account at the end of each session.
  • Immediately notify STEMplify if you notice any unauthorized use of your account.
  • Account Suspension: If there is reason to believe that there may be a breach of security or misuse of your account, we may ask you to change your password or suspend your account temporarily, at our discretion. STEMplify will not be liable for any loss or damage arising from your failure to follow these provisions.
  • External Factors: Your ability to use your account is dependent on external factors such as internet service providers and network availability. STEMplify cannot guarantee constant accessibility to the Application at all times. In addition to the disclaimers provided in the Terms, STEMplify shall not be liable for any damages resulting from your inability to log into your account or access the Services at any time.

Eligibility and Use of Services

  • Eligibility: To register for the STEMplify Application and use our products or services, you must be legally competent to contract as per the Indian Contract Act, 1872. Persons who are minors, undischarged insolvents, or otherwise incapable of contracting are not eligible to register. If you are a minor, you may only use the products or services under the supervision and consent of your legal guardian or parent who agrees to these Terms. By using STEMplify products or services, you confirm that you have obtained parental or legal guardian consent if applicable.
  • Misuse by Minors: If a minor uses the STEMplify Application or services, it is assumed that the minor has obtained consent from their legal guardian or parent. STEMplify is not responsible for any consequences arising from misuse of the products or services by a minor.
  • Data Accuracy and Consent: You warrant that all information provided during registration is accurate and complete. If you are a minor, you confirm that you have obtained consent from your parent/legal guardian. If STEMplify discovers that a user is under 18 years old and has not obtained appropriate consent, we reserve the right to terminate your subscription or refuse access to the services.
  • Indemnification: You agree to indemnify and hold harmless STEMplify, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from:
  • Your use of the STEMplify Application/Website/Services;
  • Your violation of these Terms or any other policies of STEMplify;
  • Your violation of any third-party rights, including but not limited to intellectual property or privacy rights;
  • Any claim that your use of the services has caused harm to a third party.
  • Limitation of Liability: Under no circumstances will STEMplify, its officers, employees, partners, or agents be liable to you or any third party for special, incidental, indirect, consequential, or punitive damages arising from your use of the Application or services, including loss of data, profits, or other claims related to your access to STEMplify.
  • Injunction and Remedies: If you breach these Terms, STEMplify will be irreparably harmed, and may not have an adequate remedy in monetary damages. In such cases, STEMplify is entitled to seek an injunction or other appropriate relief from a court of competent jurisdiction. This right to seek injunctive relief does not limit STEMplify’s ability to seek other remedies.

Suspension, Termination, and Legal Remedies

    • Violation of Terms: Any violation by you of the terms outlined in this clause may result in the immediate suspension or termination of your account, along with any legal remedies that STEMplify can pursue. In such cases, STEMplify may also disclose your account information if required by governmental or legal authorities. You understand that violating these terms could also lead to civil or criminal liability under applicable laws.
    • Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Bangalore, and you hereby consent to and accept the jurisdiction of such courts.
    • Modification and Suspension of Services: STEMplify reserves the right to change, modify, suspend, or discontinue any aspect, feature, or functionality of the Application or Services at its discretion, without notice. Additionally, STEMplify may amend these Terms at any time without prior notice to you. STEMplify makes no commitment, express or implied, to maintain or continue any aspect of the Application or Services. You agree that STEMplify shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Application or Services. All prices for services and products are subject to change without notice.

DISCLAIMER

The Website, the Application, and the Services are provided on an “AS IS” basis, with all faults, and without any warranty of any kind. STEMplify hereby disclaims all warranties and conditions with respect to the Website, Application/Products, and Services, including but not limited to, all implied warranties and conditions of merchantability, fitness for a particular purpose, title, accuracy, timeliness, performance, completeness, suitability, and non-infringement.

Additionally, STEMplify shall not be liable for any damages arising out of or in connection with the use or performance of this site, the Application, or the Services. Your use of any information or materials on this Website/Application/Services/Products is entirely at your own risk, for which STEMplify shall not be held liable. It is your sole responsibility to ensure that the Services provided by STEMplify meet your specific requirements.

General Provisions

Notice:

All notices served by the Company shall be provided via email to Your account or as a general notification on the Application. Any notice to be provided to the Company should be sent to support@stemplify.com.

Entire Agreement:

The Terms, along with the Privacy Policy and any other guidelines made applicable to the Application from time to time, constitute the entire agreement between the Company and You with respect to Your access to or use of the Application, Website, and Services.

Assignment:

You cannot assign or otherwise transfer Your obligations under the Terms, or any right granted hereunder to any third party. The Company’s rights under the Terms are freely transferable by the Company to any third parties without the requirement of seeking Your consent.

Severability:

If, for any reason, a court of competent jurisdiction finds any provision of the Terms, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible to reflect the intent of the parties, and the remainder of the Terms shall continue in full force and effect.

Waiver:

Any failure by the Company to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver by the Company of that provision or right.

Relationship:

You acknowledge that Your participation on the Application does not make You an employee, agent, partner, joint venture member, or franchisee of the Company. The Company provides these Terms so that You are aware of the conditions that apply to your use of the Website/Application and Services. You acknowledge that the Company has given You a reasonable opportunity to review these Terms and that You have agreed to them.

Feedback:

Any feedback You provide with respect to the Application shall be deemed to be non-confidential. The Company is free to use such information without restriction. By submitting feedback, You represent and warrant that: (i) Your feedback does not contain confidential or proprietary information; (ii) the Company is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) the Company may already have something similar to the feedback under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement from the Company for the feedback, unless specified.

Content Responsibility:

Under no circumstances shall the Company be held responsible for content provided by other users, even if such content is offensive, hurtful, or inappropriate. Please exercise caution while accessing the Application.

Customer Care:

We strive to provide You with the best possible experience. In the unlikely event that You face any issues, please contact us at contact@stemplify.com.